Secure Submission Form

Please provide your WordPress URL, Username, and Password below.

We take security seriously and understand how much trust it takes to share this level of access to your website with us. All information shared will be via secure methods.


  • This field is for validation purposes and should be left unchanged.

By clicking on 'Send My Information Securely', you agree to the Terms of Service and Privacy Policy

WordPress Access FAQ

  • We always create our own users so there are no password reset conflicts. 
  • Most definitely! You may either create a new account for us or you can provide us with your admin account details and we will create our own admin user account.
  • Based on our history, we have been provided the owner's admin information and use it to create our own. 
  • The first thing that will be added is the "WPWS Connector", a plugin that is required to monitor your website.
  • Other plugins will be added based on the plan you requested (e.g. Free Training Videos, Security, Performance).
  • In order to ensure optimal support, the plugins we add will be locked/hidden so that no one will be able to modify the settings of your website service (you may see them in the "must-use" and "drop-ins" plugin areas) .
  • The easiest way to see if a web page is secure is by seeing if there is a padlock symbol and/or the word "secure" on the address bar (different browsers show security differently).

FAQ not listed here?
Go here to send us a specific question.